You accepted a collect call from an inmate on your cell phone and the text message is the invoice, payment is due.

Your Auth Code is in the text invoice and the reminders that you received.

Email support@collecttocell.ca and we will resend your Auth Code. Or click this link

Collect To Cell Inc 282 Katonah Ave suite 224 Katonah, NY 10536 (be sure to include the mobile number).

If you paid by check or money order, please allow time for us to receive payment. Accounts are cleared 7 days a week. If you paid by check or money order, make sure that you included the mobile number or Auth Code with payment.

Your account will be cleared within an hour of making payment online.

No, Collect To Cell is an independent phone company and has no billing relationship with mobile providers.

Email us at support@collecttocell.ca with your name, check / money order number, the date it was mailed, and your phone number. We will review all recent payments and match the information provided with your account to ensure the correct balance on your account.